Frequently Asked Questions
Need technical support? For product installation, activation and other technical support issues, please contact us email@example.com
Need order support? Use Contact Page for your order, subscription, payment details using your email address(or username)
Please read our FAQ before sending us a message.
- If you used Amazon payment, our automated system will send you all info instantly. Please check your spam or junk folder.
- If you paid through Cash App, you will get info within 2 hours. When you send payment, please add order number in the app note. Do not wait until last minute and expect instant access.
- Support Time: 8am – 10pm eastern time
- Please check your spam or junk.
- If you don’t receive login info and instruction from us even though you made payment, please contact us with the subject “Billing Issue for Order #”.
Please attach a pic of your payment proof.
We don’t invoice. For renewal, you have to reorder through website using the same email address.