Frequently Asked Questions
Need technical support? For product installation, activation and other technical support issues, please contact us firstname.lastname@example.org
Need order support? Use Contact Page for your order, subscription, payment details using your email address(or username)
Please read our FAQ before sending us a message.
- If you used CC payment, our automated system will send you all info instantly.
- Please check your spam or junk folder.
- Support Time: 8am – 10pm eastern time
- Please check your spam or junk.
- If you don’t receive login info and instruction from us even though you made payment, please contact us with the subject “Billing Issue for Order #”.
Please attach a pic of your payment proof.
We don’t invoice. For renewal, you have to reorder through website using the same email address.
For Cancellations please contact us Via email. Full Refunds are available for the First 24 hours after that a Prorated amount reflected upon the remaining time in your account.