Frequently Asked Questions
Need technical support? For product installation, activation and other technical support issues, please contact us email@example.com
Need order support? Use Contact Page for your order, subscription, payment details using your email address(or username)
Please read our FAQ before sending us a message.
How long will delivery take?
- If you used CC payment, our automated system will send you all info instantly.
- Please check your spam or junk folder.
- Support Time: 8am – 10pm eastern time
I didn't receive login info yet.
- Please check your spam or junk.
- If you don’t receive login info and instruction from us even though you made payment, please contact us with the subject “Billing Issue for Order #”.
Please attach a pic of your payment proof.
How do I renew my subscription?
We don’t invoice. For renewal, you have to reorder through website using the same email address.
How do I cancel?
For Cancellations please contact us Via email. Full Refunds are available for the First 24 hours after that a Prorated amount reflected upon the remaining time in your account.